My package has not arrived

There is no extension to connect to for missing shipped items. I have no idea how to track my package. Lets have more humans on these phones PLEASE
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ID
#2857847 Review #2857847 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

Still have not received my package

I still have not received my duffel bag sent over a month ago. Ive called 100 times Ive tried to follow up with no answers.

User's recommendation: Do not ship important items or clothing.

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ID
#2843679 Review #2843679 is a subjective opinion of poster.
Location
Erie, Pennsylvania

Package bus bill number details for prepaid package

I did not receive the shipping number label and there was confusion around the drop off time. Had to reschedule on the spot. Customer service on the phone and in the station were both very helpful. The issue was resolved fairly quickly.

User's recommendation: Double check by phone ahead of time that drop off time is accurate. Print label if you can.

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ID
#2002561 Review #2002561 is a subjective opinion of poster.
Service
Greyhound Package Express Customer Care

Refused to do refund for military

Greyhound sent me to my home city bus station from phone reps who know nothing stood in a three hour line to be told by the bus rep that they do not do refunds at the bus stations and gave me some wacky number to call ended having to have my bank dispute charges to get a refund and im military and got no respect thank god i was not on transfer leave or orders. Do not use greyhound especially if your military really they hate people in general. Just fly at least there you know they can get you where you need to be and wont fraud keep your money will never use greyhound again and do yourself the same. Very bad experience and especially if military save yourself the headache try Delta airlines they love military.
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ID
#1052026 Review #1052026 is a subjective opinion of poster.
Service
Greyhound Package Express Customer Care
Reason of review
Return, Exchange or Cancellation Policy

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